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Customer service

Do you need help with an order or have questions about our products? Contact us through our customer service, where a friendly soul is always available at the keyboard to help with a solution to your problem.

Address

Pearlwax
Danmarksvej 30A
8660 Skanderborg
Denmark
CENTRAL BUSINESS REGISTER (CVR): DK-38788493

Returning items

Please note: Our satisfaction guarantee only covers up to two used bags.

Download the return form

Frequently asked questions

You may also find answers to your question in our list of frequently asked questions, which we have designed based on the questions our customer service most often receive from our customers. So there’s a very good chance that you can find an answer to your particular problem if you look there first. If you would like to read our full list of frequently asked questions, you can find it here. If you don’t find an answer to your question, please don’t hesitate to contact us. We will do our best to help!

Go to our FAQ

Blog

On our blog, you will find many detailed articles for those who want to know even more. You can find blog posts about everything from wax treatment and Brazilian wax to Valentine’s Day inspiration and Black Friday guides. There’s plenty there to get started with, so just go right ahead!

Read our many blog posts here.
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